Privacy Policy

Thank you for shopping at Woven7. We are committed to offering thoughtfully crafted home décor products, including premium curtains, rugs, cushions, and furnishings designed to elevate your living spaces.

We understand that occasionally issues may arise with an order, and we are committed to resolving genuine concerns in a fair, transparent, and timely manner.

As a home décor brand, we take great care in product quality, packaging, and handling to ensure every item reaches you in excellent condition. Please read the following policy carefully before making a purchase.

At Woven7, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.

By accessing or using the Woven7 website, you agree to the terms outlined in this Privacy Policy.

We do not sell, rent, or trade your personal information to third parties without your consent, except as described in this policy or where required by law.

The terms of this Privacy Policy apply to all information collected through the Woven7 website unless otherwise specified in a separate agreement or communication.

1. Information We Collect and How We Use It

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages visited
Date and time of access
Purchase and browsing activity

This information is used to analyze website performance, improve user experience, understand customer preferences, and enhance our products and services.

We may also collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Any information submitted through forms, customer support requests, reviews, or account registration

We use this information to:

Process and fulfill orders
Provide customer support
Manage returns, exchanges, and refunds
Send order confirmations and shipping updates
Improve our products and services
Notify you about promotions, new collections, or special offers (where permitted)
Comply with legal obligations

2. How We Store and Protect Your Information

Information collected through our website is stored securely using industry-standard security measures designed to protect against unauthorized access, disclosure, alteration, or destruction.

We do not sell, rent, or share personally identifiable information with third parties for marketing purposes.

We may share limited information with trusted service providers, including:

Payment processors
Shipping and logistics partners
Website hosting providers
Customer service platforms
Marketing and analytics providers

These parties receive only the information necessary to perform their services and are required to maintain confidentiality.

We may disclose personal information if we believe in good faith that such disclosure is necessary to:

a) Comply with applicable laws, regulations, legal processes, or governmental requests;

b) Enforce our Terms and Conditions;

c) Protect the rights, property, safety, or security of Woven7, our customers, or the public.

3. Changes to This Privacy Policy

Woven7 reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page and become effective immediately upon publication. We encourage users to review this policy periodically to stay informed about how we protect personal information.

Who We Are:

Website: www.woven7.com

For privacy-related questions, please contact us at:

Email: support@woven7.com

Comments and Reviews:

If visitors leave comments, reviews, or testimonials on our website, we may collect the information displayed in the submission form along with the visitor's IP address and browser information for spam prevention and security purposes.

Approved reviews may be displayed publicly on the website.

Media Uploads:

If users upload images, reviews, or other content to the website, they should avoid including sensitive personal information or embedded location data.

Woven7 is not responsible for information voluntarily included in publicly visible uploads.

Contact Forms:

Information submitted through contact forms, inquiry forms, customer support requests, or similar channels is used solely to respond to inquiries, provide assistance, and improve customer service.

Cookies:

Woven7 uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

Remember user preferences
Maintain shopping cart information
Facilitate account login sessions
Analyze website traffic and performance
Improve website functionality

Users may disable cookies through their browser settings; however, some features of the website may not function properly as a result.

Embedded Content from Other Websites:

Pages on our website may include embedded content such as videos, images, social media feeds, or articles.

Embedded content from third-party websites behaves in the same manner as if the visitor had directly visited those websites.

These third-party websites may collect data, use cookies, and monitor user interactions according to their own privacy policies.

Woven7 is not responsible for the privacy practices of third-party websites.

Analytics:

We may use analytics services and tools to understand website traffic, customer behavior, and overall website performance.

The information collected through analytics is generally aggregated and does not directly identify individual users.

Data Retention:

We retain personal information only for as long as necessary to:

Fulfill orders and services
Maintain customer accounts
Comply with legal and regulatory obligations
Resolve disputes
Enforce agreements

Customer account information may be retained until the account is deleted or otherwise requested by the customer, subject to applicable legal requirements.

Your Rights Regarding Your Data:

Subject to applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Request a copy of your stored personal information

Certain information may be retained where required for legal, accounting, tax, fraud prevention, or security purposes.

To exercise these rights, please contact us at support@woven7.com.

Where Your Data Is Processed:

Information may be processed and stored by trusted third-party service providers involved in operating our business, including payment processing, website hosting, logistics, analytics, and customer support services.

Appropriate safeguards are implemented to protect customer information.

How We Protect Your Data:

We employ technical, administrative, and physical security measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Breach Procedures:

In the event of a security incident or data breach affecting personal information, Woven7 will take appropriate steps to investigate, mitigate risks, and notify affected parties where required by applicable law.

Third-Party Services:

We may receive information from trusted third-party partners including payment gateways, shipping providers, analytics services, advertising platforms, and customer support systems to help operate and improve our services.

Such information is handled in accordance with this Privacy Policy.

Automated Decision Making:

Woven7 does not engage in automated decision-making or profiling that produces legal or similarly significant effects on users.

Regulatory Compliance:

Woven7 is committed to complying with applicable privacy, consumer protection, and e-commerce laws governing the collection, processing, and storage of personal information.